From Monday through Wednesday of this week, I’ll be at Microsoft’s Convergence conference in Houston, Texas. This is Microsoft’s annual conference for the Dynamics product line, and this year I’ll be attending as a speaker.
I’m co-delivering a session entitled Managing Complex Implementations of Microsoft Dynamics CRM. I now have a bit of experience with this because of my day job, so it should be fun to share some of the learnings. We’re going to cover all the things that make a CRM project (or any complex project, for that matter) complex, including “introducing new technology”, “multi-source data migration”, “industry regulations” and more. We’ll then cover some lessons learned from project scoping/planning/estimation exercises and conclude by looking at the ideal team makeup for complex projects.
All in all, should be a good time. If you happen to be attending this year, stop on by!